MUSC Virtual Specialty Care
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Through an exclusive partnership, we offer independent medical practices connectivity to the MUSC Center for Telehealth.
Access to specialty care visits in days, not weeks for specialties with traditionally long wait times.
Referrals to MUSC Virtual Specialty care made easy: E-Fax to 843-985-9849 or send referrals directly through EPIC or CareLink.
Specialties included:
- Endocrinology
- Rheumatology
- Neurology
- Hematology
- Pulmonary & Sleep Medicine
- Gastroenterology
- Psychiatry (Coming soon!)
If you are a provider interested in offering expanded services and specialized care to your patients, MUSC Health has a telehealth program to help.
Let us help you get connected.
MUSC Virtual Specialty Care
Frequently Asked Questions
Q1: What is MUSC Virtual Specialty Care?
A: MUSC Virtual Specialty Care is a suite of video-based specialty care services for adult patients (18+) in South Carolina. Appointments are available Monday–Friday from 8:00 am to 5:00 pm and can be accessed via smartphone, tablet, or computer from anywhere.
Q2: What specialties are in MUSC Virtual Specialty Care?
A: Endocrinology, Gastroenterology, Benign Hematology, Neurology, Pulmonary and Sleep Medicine, and Rheumatology
Q3: Are insurance plans accepted for Virtual Specialty Care?
A: Yes, MUSC Virtual Specialty services accept various insurance plans.
Q4: Can providers refer patients to Virtual Specialty Care?
A: Yes, providers can fax referrals to 843-985-9849, and direct referrals are also available through Epic. The Virtual Specialty team will then contact the patient to schedule the appointment and assist with intake and technology needs.
Q5: Do patients need a referral to schedule a virtual specialty appointment?
A: While a referral is preferred, it is not required.
Q6: How can patients schedule a virtual specialty appointment?
A: Patients should visit MUSC.care, select Access Virtual Specialty Care, and answer a few questions. Depending on appointment availability, the patient will be prompted to complete scheduling online or to call 843-792-7097 for support with scheduling the appointment. There is a field in the scheduling platform where a provider referral document can be uploaded; however, a referral is optional.
Q7: What kind of support does MUSC provide to patients before the appointment?
A: MUSC’s Virtual Specialty team contacts patients ahead of their visit to assist with the intake process and troubleshoot any potential technology issues. Our team will facilitate the follow-up care plan and stay in communication with the patient.
Q8: What happens if a patient needs in-person follow-up care?
A: Patients are referred to their closest or preferred healthcare facility for in-person follow-up, including labs and other diagnostic and treatment procedures.
Q9: Where are prescriptions sent after a virtual visit?
A: Prescriptions are sent to the patient’s local pharmacy.
Q10: How soon can patients typically get a virtual specialty appointment?
A: Availability varies by specialty with a goal to see patients within 7 to 14 days from the referral request.
Q11: Where can patients or providers learn more or get assistance?
A: Visit MUSC.care or call 843-792-7097 for more information.